the hotel that caresMalin Court Care Home
Malin Court Care Home sits next to Turnberry in South Ayrshire with magnificent views of the Firth of Clyde, Isle of Arran and the Mull of Kintyre beyond. Malin Court is a nursing home catering for those who, in their later years, can retire and live independently in a caring environment, safe in the knowledge that they will have trained care and service for the rest of their lives.
Our facilities provide a luxury care home environment sitting on the beautiful West coast of Scotland, where residents can enjoy the privacy of their own flat, the individuality of Malin Court and its hotel facilities, and the time to spend with people in a safe, warm and secure care home in Scotland.
In addition to Malin Court being a care home, it also provides ‘Care Breaks’ for those who would like a short break with full Residential/Nursing care or those needing convalescence from a stay in hospital.
Duty of Candour Report
All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future. An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Malin Court has operated the duty of candour during the time between 1 April 2018 and 31 March 2019.
Malin Court is situated on the Ayshire coast and is unique, in that it combines apartments for retirement living, alongside hotel accommodation and restaurant facilities. A team of nursing and care staff provide care and support to residents living in the apartments. Residents can be fully independent or assisted with any care that is required.
During the reporting period, there have been no incidents to which the duty of candour has applied.
Malin Court has policies and procedures in place to guide the implementation of duty of candour. Where there is an event that triggers the duty of candour, our staff report this to the registered manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When there has been such an incident, the manager and staff review working practices and risk assessments. This enables all those involved to identify areas for change and improvement.
All staff are made aware of the policies and procedures which are in place and are encouraged to complete training in duty of candour. This makes staff aware of the need to be honest and open about all unplanned incidents. It helps staff to understand the duty of candour procedure and how such incidents can affect everyone concerned. It also highlights how necessary it is to ensure all those concerned receive adequate support and guidance.